NAME
: Retno Tanding Suryandari
DATE/ PLACE OF
BIRTH: Karanganyar, 28 Mei 1971
ADDRESS
: Grogol, RT 01/ RW IV Suruh, Tasikmadu, KARANGANYAR 57761
OFFICE ADDRESS
: FE UNS,Jl. IR. Sutami 36 A,Kentingan Surakarta 57126 Telp 0271-
647481. Fax : 0271 – 638143
E-MAIL
: tanding0@yahoo.com
; tanding0@lycos.com
EDUCATION
:
Ø S1 Management, Faculty of Economics
UNS, Solo (1997).
Ø S2 Graduate Program / Economics
Department with major in marketing UI, Jakarta (2001). Ø Qualitative Research
Methodology Training, Semarang.
CURRENT
POSITION :
Ø Member of Academic Staff in
Management Department Faculty of Economics UNS
Ø Academic Staff in MM Study Program
UNS.
Ø Representative for Faculty of
Economics in Board of Education Development (LPP), UNS
Ø Staff for Center of Student
Entrepreneurial Development (LPKwU), UNS
Ø Editor for Journal of Business and
Management, MM Study Program UNS
Ø Member of Indonesian Marketing
Forum.
RESEARCH
:
Ø Framing Effect and Endowment Effect
in Insurance Purchase Decision (Thesis)
Ø Analysis of the Relation Between the
Customer Characteristics and the TELKOM’s Cutomers Attitude Toward Customer
Rights Movement.
Ø Analysis of the Impact of Service
Quality Level on Retail Customer Satisfaction ( Student’s Advisor) Ø Analysis
of the Impact of Retail Image on Customer loyalty (Student ‘s Advisor).
Ø Analysis of the Relation Between
Customer Characteristic and Customer Satisfaction Level ( Student’s
Advisor)
Ø Analysis of the Fitness Centre’s
Customer Loyalty (Student’s Advisor)
Ø Analysis of Customer Satisfaction
Level at the PT POS Indonesia (Student’s Advisor)
Ø Price Perception on
Consumer’s Shopping Behaviour
Ø The Impact of Marketing mix on
Customer loyalty, Study on Toothpaste consumer in Boyolali, Central Java.
Ø The Impact of Advertising exposure
and Brand Belief on Brand Attitude Formation
Ø The impact of Marketing Mix on
the Export Performance, Study on the Export Oriented Enterprises in Solo